Data Protection

Pko99 Privacy Policy — Your Data, Kept Safe

We are completely transparent about how your personal information is collected, used, and protected at pko99. Your privacy is our top priority.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the core pillars of the pko99 Privacy Policy

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SSL Encryption Protection

All your data and transactions are protected with 256-bit SSL encryption. Your password and payment details are never stored in plain text.

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No Sale of Data to Third Parties

Pko99 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

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Cookie Controls Are in Your Hands

We use cookies to improve your experience. You can disable or manage cookies at any time through your browser settings.

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Right to Access Information

You have the right to view, correct, or request deletion of your personal information at any time. We respond within 30 days.

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Secure Storage of KYC Information

All KYC documents, including copies of national ID cards or passports, are stored securely on encrypted servers and shared only upon request by a regulatory authority.

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Transparent Data Policy

Everything about what we collect, why we collect it, and how long we keep it is detailed on this page. No hidden terms.


Our Commitment: pko99 respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1 What Information We Collect

We collect various types of information when you create an account and use our services at pko99. The purpose is to provide you with a safe, personalized, and improved experience. We never collect information that is not necessary.

Under our Privacy Policy, data collection falls into three main categories — information you provide directly, information collected automatically, and information received from third parties.

  • Identity Information: Full name, date of birth, national ID or passport number (for KYC verification).
  • Contact Information: Mobile number, email address, and current residential address.
  • Financial Information: Mobile Banking/Nagad/Rocket mobile banking number (full account details are not stored).
  • Device information: IP address, browser type, operating system, and device identifier.
  • Usage Information: Login time, gaming history, betting patterns, and page view data.
  • Location Information: Approximate location (derived from IP address), used solely for geo-restriction verification.

2 How We Use Your Information

Collected data is used solely for specific, legitimate purposes. The pko99 privacy policy ensures your information will never be misused. The main reasons we use your data are outlined below.

  • Creating and managing your account and verifying your identity.
  • Processing deposits, withdrawals, and other financial transactions.
  • Complying with KYC and AML regulations to prevent fraud and money laundering.
  • To deliver a personalized gaming experience tailored to your preferences.
  • Keeping you informed about promotions, bonuses, and special offers.
  • Providing customer support and resolving complaints.
  • Enhancing the security and performance of the platform.
  • Fulfilling legal obligations and reporting to regulatory authorities.
Important: We never send marketing messages without your consent. You can opt out of marketing communications at any time through our support team.

3 Data Sharing & Disclosure Policy

Pko99 never sells your personal information. In limited circumstances, data may be shared with trusted third parties, and the highest level of caution is exercised in such cases.

Third Parties Reason for Sharing Security Measures
Payment providers (Mobile Banking, Nagad, Rocket) To process transactions Only necessary data, encrypted
KYC Verification Services To verify identity Contractual Confidentiality Terms
Cybersecurity Agency To prevent fraud Use of Anonymized Data
Law Enforcement Agencies As required by legal order Only upon court order
Analytics Services To improve the platform Fully anonymized data
Please note: We do not voluntarily share your information with any government agency without a legal obligation. If we receive such a request, we will make every effort to notify you where possible.

4 Cookie Policy

The pko99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences.

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Analytics Cookies: To understand which pages are used most — you can turn this off.
  • Preference Cookies: To remember your language, theme, and other settings — optional.
  • Marketing Cookies: To show you relevant offers — entirely optional and can be turned off.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

5 Data Protection Measures

Pko99 follows industry-standard security technologies and practices to keep your data safe. Our security team monitors systems around the clock, 24 hours a day.

  • All stored data is secured with 256-bit AES encryption.
  • All data transmission is encrypted via HTTPS/TLS protocol.
  • Option to enable two-factor authentication (2FA) for added security.
  • Conducting regular security audits and penetration testing.
  • Staff access to information is restricted on a need-to-know basis.
  • Notifying affected users within 72 hours in the event of a data breach.
Please note — 100% security on the internet cannot be guaranteed. Keep your account password strong and never share it with anyone.

6 Your Rights

Under the pko99 Privacy Policy, you have important rights over your personal information. Contact our support team to exercise any of these rights.

Right to Access Information

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may object to the processing of your data in certain circumstances.

Right to Data Portability

You may request a copy of your information in a structured, portable format.

Right to Withdraw Consent

For data processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of the rights above, email us at [email protected]. We aim to respond within 30 business days.

7 Protecting Children's Privacy

Pko99 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Our Privacy Policy includes special safeguards to protect minors.

  • Date of birth is verified at registration — users under 18 are not permitted to register.
  • If an underage account is identified, it will be immediately closed and all associated data deleted.
  • If a parent or guardian believes their child has created an account, please contact us immediately.

8 Data Retention Period

Pko99 retains your information only for as long as necessary. Retention periods vary depending on the type of data.

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Transaction Information: Mandatory retention of up to 7 years in accordance with financial regulations.
  • KYC Documents: 5 years after account closure, in accordance with regulatory requirements.
  • Cookie & Session Information: Automatically deleted after the session ends.
  • Support contact: Retained for up to 2 years after the issue is resolved.

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

9 Privacy Policy Updates

Pko99 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you through the following methods.

  • A notification will be displayed upon logging in to the platform.
  • An SMS will be sent to your registered mobile number.
  • A notification will be sent to your email address (if provided).
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

10 Contact Us

For any questions, concerns, or requests to exercise your rights under the Privacy Policy, please reach out to our Data Protection team. We are always here to help.

  • Email: [email protected] (for privacy-related matters, please include "Privacy Request" in the subject line)
  • Live Chat: Log in to the platform and click the chat icon — available 24/7.
  • Response time: 24 hours for general inquiries; 30 business days for legal requests.
  • For general inquiries: Our FAQ Page View.
Our Commitment: We take all privacy-related requests seriously and make every effort to resolve them in a timely manner.

Privacy Guaranteed — Join Now!

Your data is fully protected at pko99. Enjoy gaming safely under our strict Privacy Policy. Register today and claim your 200% welcome bonus.

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