Gaming at pko99 is about entertainment — never a burden. We believe responsible play is the best play. Your wellbeing and family happiness matter more to us than any win.
Here's a quick overview of the responsible gaming features pko99 provides.
Pko99 requires strict age verification at registration. No one under 18 can open an account — this is the first step in our responsible gaming commitment.
You can set your own maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately.
Set your own play time limits. Once the session time is up, the system will automatically notify you — a key tool for responsible gaming.
If you need a break, you can pause your account for anywhere from 24 hours to 6 weeks. No betting activity will be possible during this time.
If you feel you need a long-term break from gaming, you can request self-exclusion for a period of 6 months to 5 years. This is completely confidential.
If you're concerned about your gaming, our trained support team is available around the clock. Professional counselling referrals are also available when needed.
Responsible gaming means enjoying gaming or betting as a controlled form of entertainment — where you decide when to play, how long to play, and how much to spend. At pko99, responsible gaming means creating an environment where entertainment always stays within healthy boundaries.
Many people assume gaming is inherently risky. But when played responsibly, it can simply be a source of fun. We want you to enjoy every moment at pko99 — free from stress or anxiety. Building a culture of responsible gaming is at the heart of what we do.
Online gaming is growing rapidly in Bangladesh, and with that comes a greater need for awareness. pko99 believes that an informed player is the best player.
Like any form of entertainment, gaming can become harmful when done in excess. Research shows that uncontrolled gambling or betting can negatively impact mental health, family relationships, and financial stability. pko99 wants to help you avoid that path.
Practising responsible gaming comes with clear benefits. First, it reduces the risk of financial loss. Second, it helps you stay free from stress. Third, it keeps your relationships with family and friends in good shape. Fourth, it makes your enjoyment of gaming last longer.
Certain signs can indicate that gaming habits are getting out of control. If you or someone you know shows these signs, seek help promptly. pko99 is always here for you.
Pko99 offers several effective tools to support responsible gaming. You can activate any of them at any time from your account settings. Each tool takes effect immediately.
Set a maximum daily, weekly, or monthly deposit. Reductions take effect immediately; increases require a 7-day waiting period.
Decide in advance the maximum amount you're willing to wager within a set period.
Set a daily time limit for playing. Once the time is up, the system will automatically alert you.
Temporarily suspend your account for 1 day to 6 weeks. You will not be able to log in during this period.
Activate a full exclusion for 6 months to 5 years. Your account cannot be reactivated during this period.
View a detailed report of your gaming history, wins, losses, and spending at any time.
Using the responsible gaming tools at pko99 is simple. Just follow the steps below.
Log in to your pko99 account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option within your account settings.
Choose whichever tool you need — deposit limit, session timer, cooling-off period, or self-exclusion.
Enter your preferred limit or time period and confirm. Changes take effect immediately.
If you ever need help, our support team is always ready via live chat or email.
Ask yourself the following questions. If most of your answers are "yes", it may be time to reconsider your gaming habits.
Follow these simple tips to build responsible gaming habits. They're key to a genuinely enjoyable experience at pko99.
Here are answers to the most frequently asked questions about responsible gaming.